CITE Open Conference Systems, Digital generations -> Learning society

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Ubiquitous Learning for Distance Education Students: An Experience of Conducting Real-time Online Library Orientation through Mobile Technology
Leo F.H. Ma, Ling Ling Yu

Last modified: 2015-04-14


Library services for Hong Kong based students studying distance learning programmes on information studies, offered by the Charles Sturt University (CSU), Australia in collaboration with HKUSPACE, were supported by the University of Hong Kong Libraries face to face for many years. With the advancement of web technology, new e-learning software, mobile technology and ever-growing online resources, CSU and HKUSPACE course administrators considered that online library orientation can now be supported and delivered by the librarians of CSU at Australia remotely to Hong Kong students. Several real-time online orientation programmes were initiated from late 2013. A practical approach was adopted in designing these conducted online orientations in order to investigate the feasibility of providing more library user education programmes for distance learning students in Hong Kong.  Students were asked to access to the fixed hyperlink or to download the Adobe Connect Apps to connect to the online orientation by their smart phones. Each online orientation programme was observed by the authors through participation and later examination of the recorded session. The successful launching of the online orientations can be served as an evidence to substantiate the concepts of providing online library user education programmes not only through personal computers but also smart phones. Based on qualitative data collection and analysis by observation, it can also be concluded that the change of methods in delivering library induction programmes by use of web and mobile technology to distance learning students in higher education anytime and anywhere is achievable and more library services can be planned as indicated in this successful experience.